1. Scope

The internet shop "www.runningwarehouse.eu" is operated by Sports Warehouse GmbH, Am Ziegelplatz 15, 77746 Schutterwald, Commercial Register: District Court Freiburg HRB 702149, Managing Director: D. Cory Springer (hereinafter, referred to as: "Running Warehouse"). As far as the business relationship between Running Warehouse and the customer is concerned, only below stated general terms and conditions apply in its valid version at the time the order is placed. Any differing terms from the part of the customer will not be recognized and are hereby expressly objected to.

2. Contract Conclusion

2.1 The product descriptions in the web shop of Running Warehouse Europe are not binding offers of the seller, but serve the purpose of a binding offer by the customer.

2.2 An order can be placed at Running Warehouse Europe as follows:

• via the internet page https://www.runningwarehouse.eu
• by telephone, via calling our customer service:
  • German: +49 (0) 781 28 406 210
  • French: +33 (0) 9 70 73 03 57
  • English: +44 (0) 845 834 1052
  • Italian: +39 (0) 2 94 75 05 25
  • Spanish: (+34) 911 23 54 54
• by fax: +49 (0)781 28 406-400
• or by mail to the address listed below

In any case, an order is only possible if the customer has identified himself prior by his e-mail address or some other form of personal information.

2.3 If minors want to place an order at Running Warehouse Europe, the approval of their legal guardian is required.

2.4 By placing an order, the customer places a binding offer to conclude a sales contract. Running Warehouse Europe will then send him/her a confirmation of receipt of the order via e-mail. This e-mail only serves as non-binding information to the customer. A contract between Running Warehouse Europe and the customer only comes into existence, when:

• Running Warehouse Europe sends an order confirmation per e-mail to the customer, or
• Running Warehouse Europe ships the ordered items to the customer, or
• Running Warehouse Europe asks the customer for payment after he/she placed his/her order

3. Right of withdrawal

Consumers have a statutory right of withdrawal as follows, whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his commercial nor his self-employed professional activity.

3.1 Instruction for withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter send by post, telefax or e-mail). You can use the attached sample revocation form, which is not mandatory.

By letter send by post:
Sports Warehouse GmbH - Running Warehouse
Am Ziegelplatz 15,
77746 Schutterwald, Germany

By e-mail:
German: information@runningwarehouse.de
French: information@runningwarehouse.fr
English: information@runningwarehouse.eu
Italian: informazione@runningwarehouse.it
Spanish: informacion@runningwarehouse.es

By Phone:
German: +49 (0) 781 28 406 210
French: +33 (0) 9 70 73 03 57
English: +44 (0) 845 834 1052
Italian: +39 (0) 2 94 75 05 25
Spanish: (+34) 911 23 54 54

By Fax: +49 (0)781 28 406-400

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the revocation period.

3.2 Consequences of withdrawal

If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us), including any additional costs incurred by you as a result of your choice of such a method of delivery. For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return the goods to us immediately and in any case within fourteen days of the day on which you notify us of the withdrawal of this contract at the latest. This period shall be deemed to have been met if you dispatch the goods before expiry of the period of fourteen days.

We bear the costs of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods which is not necessary for testing their condition, properties and functionality.

3.3 Sample withdrawal form

If you want to cancel the contract, please fill out this form and send it back.

Withdrawal Form

4. Delivery

4.1 Running Warehouse will inform the customer of the transfer, via email, when order is shipped. In exceptions (especially if the products are out of stock or if bulk goods are being ordered) there can be a difference of up to 15 business days between receipt of payment and delivery.

4.2 If the products selected by the customer are not available at the time the order is placed, Running Warehouse will inform the customer upon receipt of the order. If there is a possible delivery delay of more than two weeks, the customer will be informed about the delay and has the right to cancel his order.

5. Ownership of Goods

The products remain the property of Running Warehouse until they have been fully paid for. If third parties claim access to conditional property (for example via garnishment) the customer immediately has to notify Running Warehouse.

6. Prices and Shipping Costs

6.1 All prices are issued in Euros and contain the respectively applicable value added tax determined by law. Depending on the order amount and the final destination, additional shipping costs may apply. The products will be shipped tax free as far as all deliveries outside of the European Union are concerned. However, the customer is required to declare the goods in the country they are being shipped to.

7. Forms of Payment

7.1 We accept the following forms of payment:

• Bank Transfer:
  • German Bank Details: Volksbank Offenburg,
    Account Number: 12344406; Bank Code: 66490000;
    IBAN : DE69 6649 0000 0012 34 4406
    BIC: GENODE61OG1
    Bank Name and Location: Volksbank, Offenburg.
• Credit Card (VISA, American Express and MASTERCARD). Your data will be transferred encrypted in the SSL (Secure Socket Layer) standard. At present, SSL is the most popular and secure data transmission system on the internet.
• PAYPAL. Please note: PayPal refunds made more than 60 days after the original payment are considered new payments and regular PayPal fees for receiving money will incur. Running Warehouse will refund the value of the product returned; the total amount of money received will reflect the refund less any PayPal fees.
• COD: The customer directly pays the postman upon receipt of the products. COD payment is available only for orders for Germany and France and under certain conditions. Only for orders placed by phone or e-mail. There will be an additional COD fee.

Please contact us by e-mail or by telephone, if you have questions pertaining to payment methods for orders outside of Germany.

7.2 With the exception of COD, delivery of the ordered goods only occurs after payment has been received by Running Warehouse (prepayment).

8. Defect Warranty, Guarantee

8.1 Running Warehouse is liable for defects in accordance with the respective legally applicable regulations, particularly section 434 et seq. BGB.

8.2 Guarantee only exists with regard to the goods shipped by Running Warehouse if this has been expressly stated in the order confirmation of the respective product.

8.3 Starting with the delivery, the time bar for rights to claim damages for any defects amounts to 12 months for companies and to 24 months for consumers.

9. Liability

9.1 Running Warehouse is fully liable

• with regard to culpable injury to life, body or health

• if and to the extent of liability in accordance with the product liability law and

• if and to the extent Running Warehouse violates a warranty based on a contract and legal requirements call for liability

9.2 Running Warehouse is liable in accordance with the legal requirements if it violates key contractual obligations. Unless Running Warehouse acts grossly negligent or intentionally causes damages, liability is limited to typically occurring foreseeable damages. Key contractual obligations are obligations which determine the typical purpose of the contract, and whose completion only enables the proper execution of the contract and the contractual partner can rely on them being adhered to on a regular basis.

9.3 Running Warehouse is only liable for any other violations of obligations if the damage was caused intentionally or due to gross negligence by a legal representative or auxiliary person.

9.4 Unless something different is stated above, claims for damages against Running Warehouse resulting from violations of obligations are excluded.

10. Links to our website

Every hyperlink to the website www.runningwarehouse.eu requires prior written approval by Sports Warehouse GmbH. If you have any questions, please send them via e-mail to information@runningwarehouse.eu.

11. Applicable Law, Jurisdiction

11.1 The law of the Federal Republic of Germany applies, excluding the UN-Agreement with regard to the international purchase of goods.

11.2 If the order is placed by a business man, a legal representative of public law or it is a public special asset, jurisdiction for all disputes resulting from contractual relationships between the customer and Running Warehouse is Offenburg, Germany.