Customer Service
Careers at Sports Warehouse
Home of Tennis Warehouse, Running Warehouse, and Total Padel
Current Job Openings
Dedication to sports and customer service, and internationality in all different departments makes working at Sports Warehouse a unique experience. This combination and our exciting and uncomplicated working environment are our greatest strengths. Come join us!
About Us
With Tennis Warehouse Europe, Running Warehouse Europe, and Total Padel, the Sports Warehouse GmbH in Schutterwald, Germany, offers sport fanatics the biggest possible range of products needed to excel in their sports.
At Running Warehouse Europe, it is our goal to bring the best possible online shopping experience to all running enthusiasts. Our philosophy has always been to establish all customers as priority and treat them as friends. Customers looking for the latest products to help them perform at peak levels, chances are very good that we've got them. We carefully select every product we carry, with the goal of offering only those products that will benefit athletes, competitive runners, and people who share a passion for the sport of running.
What that means as an employee is that you're part of a team that helps make tennis players and runners happy around the world. We have locations on three continents to serve our customers. In the United States, we have locations in San Luis Obispo, California, and Alpharetta, Georgia. In Australia, we have locations in Melbourne and Perth, and in Europe you'll find us in Schutterwald, Germany. We are located in a sunny region close to the French and Swiss borders and at the foothills of the beautiful Black Forest. The lively cities Offenburg, Freiburg, and Strasbourg (France) are within easy reach.
From Schutterwald, we serve all Europe, but also deliver to countries outside of Europe. We therefore work in 5 languages: English, German, French, Italian, and Spanish. We often have opportunities for new employees that speak at least one of these languages. For most positions, German skills are not required.
With around 100 employees of very diverse backgrounds, originating from 5 different continents, we all know each other, but still have the international spirit of much bigger organizations.
From Customer Service and Web content, to Warehouse operations and Imaging, there are many departments at Sports Warehouse that can suit a variety of employment needs.
What We Offer
- Open work atmosphere in a very international and diverse team
- Working with the best products in the tennis and running markets
- Access to on-site fitness facility and informal running groups
- Employee discount on all product we sell
- Flexible work time schedules
- Our Cafeteria and BBQ area are heavily used for international cooking
How To Apply
Please apply by email. Check in frequently to view new job postings, or send us an initiative application to jobs@warehousesports.eu
Your Contact Persons:
Pierre Garcia
Human Resources Specialist
Phone: +49 (0) 781 28406 410
Nicola Anders
Human Resources Manager
Phone: +49 (0) 781 28406 406
Current Job Openings
Marketing Department
The exciting field of sports e-commerce is what our Marketing team calls HOME. Terms like SEA, SEO, Remarketing, Social Media, Events are daily business for our dynamic team of marketers from all over Europe. Whatever they do, it is always focused on serving the consumer and helping him to find the right equipment for his next tennis match or running challenge.
Content Specialist Running Warehouse (m/f/d)
Job Description:
We are looking for a passionate Content Specialist Running to be the internal and external running reference for Running Warehouse Europe. This role is dedicated to providing expert product knowledge, creating high-quality content, and helping consumers choose the right running shoes and products. The ideal candidate will have a strong background in running, excellent communication skills, and the ability to energize audiences both on-camera and online.
Product Expertise & Consumer Support
- Act as the primary internal running expert for Running Warehouse Europe.
- Provide guidance and answer internal and customer inquiries on running products, technologies, fit, and usage.
- Test products we sell and provide detailed feedback for website content.
- Attend vendor sell-in meetings and product trainings to stay up to date on new collections.
Content Creation & Management
- Communicate functions, features, and benefits of products in written and video formats.
- Create unique product descriptions, including categories, images, and technical details.
- Edit content produced by others and transfer content from Running Warehouse USA to Europe.
- Write learning center articles, product guides, and other educational content.
- Contribute to the ongoing development of the content vision, researching e-commerce trends and proposing creative ideas.
- Plan, develop, and perform on-camera for website videos showcasing new models.
- Write video scripts and collaborate with the content team to produce engaging visual content.
- Present new products in an enthusiastic, energetic manner that encourages consumer purchase decisions.
Your skills and work experience:
- University degree, preferably in the area of Sports
- Proven passion for competitive running
- Understanding of the running industry in Europe and especially in the English-speaking markets
- Proven excellent communication skills in English with an emphasis in strong writing skills, additional languages are a plus
- Excellent interpersonal skills, including communicating effectively, encouraging others, behaving professionally and staying calm under pressure
- Ability to work independently and productively, stay motivated and appropriately prioritize tasks
- Flexibility concerning working times, because you will work closely with the US Running Warehouse team
- Function as part of a team, have a positive attitude and strong work ethic
- Excellent computer skills and the ability to learn new software applications