You cannot use a Gift Card to purchase another Gift Card.

Yes, you can redeem more than one Gift Card per order.

Physical Gift Cards may be ordered in multiple quantities on one order.

No, but we would like it redeemed in a reasonable time frame.

If your order is placed and payment has been received by 12:00 noon on a normal business day, Running Warehouse Europe will transfer your Gift Card and any additional products (available in stock) to the post office or a carrier on the same business day. Please contact our customer service for more information.

Yes, all Running Warehouse Europe orders receive a confirmation email within two business days.

No, our sales system will use available credit to pay for all products, including shipping fees on your order. If your order total exceeds available credit you will be asked for an additional method of payment to cover the total cost of your order. If your order total is lower than available credit, your remaining credit will be saved in our sales system and available to be used on future orders. The balance will not accrue interest and will not be cashed.

No, Gift Cards cannot be used to pay for COD orders.

No, Gift Cards cannot be used as a payment method to purchase additional Gift Cards.

No, it is not possible to use a discount code (VIP code) on the purchase of a gift card. Although, VIP codes can be valid on other regular items on the same order, the discount will just not be applied to price of the gift card.